Terms & Conditions

Terms & Conditions

Last updated: September 5, 2026

Welcome to Rubber Roofing Contractors. These Terms & Conditions explain the rules for using our website and working with us on any roofing project. Please read them carefully. By requesting a quote, booking a service, or using this website, you agree to the terms set out below.

If you have questions about anything here, we’re happy to help. You’ll find our contact details at the end of this page.

1. Acceptance of Terms

By accessing our website or engaging our services, you confirm that you accept these Terms & Conditions and agree to be bound by them. These terms apply to all clients, including:

  • House builders
  • Social housing contractors
  • Local authorities
  • Schools and NHS Trusts
  • Private companies
  • Domestic individuals

If you do not agree with any part of these terms, please do not use our website or services.

2. Description of Services

Rubber Roofing Contractors provides professional roofing installation, repair, and related services across North Wales. Our work includes, but is not limited to:

  • Firestone EPDM rubber roofing — durable single-ply rubber roofing systems for flat roofs
  • Slate and roof tiling — installation and repair of slate, tile, and composite slate roofs
  • Sika flat roofs — liquid plastic flat roof systems backed by the manufacturer
  • Lead work — lead valleys, flashings, and full lead roofing installations
  • Fascias and soffits — supply and fitting of high-quality PVCU roofline boards

We are approved installers of Marley roof products, Sika Liquid Plastic flat roof systems, and Firestone EPDM single-ply rubber roofing systems. We handle projects of all sizes, from large-scale developments to individual domestic repairs.

The exact scope of any work will be agreed in writing before your project begins.

3. Quotations and Estimates

We offer free, no-obligation estimates to help you plan your project with confidence.

Please note the following:

  • Quotations are based on the information available to us at the time and remain valid for 30 days unless stated otherwise.
  • Prices may be revised if the scope of work changes, if unforeseen issues are discovered (for example, hidden structural damage), or if material costs change significantly before work begins.
  • Any variation to the agreed work will be discussed with you, and additional costs will be confirmed before we proceed.
  • An estimate does not create a binding contract until the work is formally accepted by both parties.

4. Payment Terms

Our payment terms are designed to be clear and fair for both trade and domestic clients.

  • Payment terms will be confirmed in your written quotation or contract.
  • For larger projects, we may request a deposit or agree a staged payment schedule.
  • Trade and contract clients may be offered agreed credit terms, subject to prior arrangement.
  • Invoices are payable within the timeframe stated on the invoice.
  • Late payments may be subject to interest and reasonable recovery costs in line with applicable legislation.

Please keep your payment reference handy when making a payment, and contact us if you have any queries about your invoice.

5. Warranties and Guarantees

We take pride in delivering work that lasts. Our commitment to quality includes:

  • Workmanship guarantee — all completed work is guaranteed, with details confirmed in writing for your project.
  • Manufacturer warranties — as approved installers of Firestone, Sika, and Marley products, many installations qualify for manufacturer-backed warranties. Warranty terms are set by the manufacturer.

To keep your guarantee valid, please note:

  • Repairs, alterations, or maintenance carried out by third parties may affect your warranty.
  • Guarantees do not cover damage caused by extreme weather beyond design tolerances, accidental damage, misuse, or lack of reasonable maintenance.
  • Full warranty details will be provided with your completed work.

6. Limitation of Liability

While we work to the highest professional standards, there are limits to our legal responsibility:

  • We are not liable for any indirect, incidental, or consequential losses arising from our services, except where required by law.
  • Our total liability for any claim will not exceed the total value of the contract for the work in question.
  • We are not responsible for delays or failure to perform caused by events outside our reasonable control, including severe weather, supply shortages, or other circumstances beyond our control.
  • Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

7. Customer Responsibilities

To help your project run smoothly, we ask that you:

  • Provide safe and reasonable access to the work site during agreed working hours.
  • Share accurate information about the property, including any known issues or hazards.
  • Obtain any necessary planning permissions or approvals before work begins, unless we have agreed otherwise in writing.
  • Clear the work area where possible and protect or remove valuable items near the site.
  • Report any concerns about the work to us promptly so we can address them.

Meeting these responsibilities helps us deliver your project on time and to the standard you expect.

8. Intellectual Property

All content on the Rubber Roofing Contractors website — including text, images, logos, and design — is our property or is used with permission. This content is protected by copyright and other intellectual property laws.

You may not copy, reproduce, distribute, or reuse any part of our website without our prior written consent. Any project designs, plans, or documents we produce remain our intellectual property unless agreed otherwise in writing.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or from our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services or legal requirements. The latest version will always be published on this page, with the effective date shown at the top. We encourage you to review this page periodically.

11. Contact Information

Have a question about these terms or your project? Get in touch — our friendly team is happy to help.

Rubber Roofing Contractors
19 Tir Llwyd Industrial Estate
Kinmel Bay
Rhyl
LL18 5JA

Phone: 01745 421865 / 07496 695822

We’re always glad to talk through your roofing needs and answer any questions before you commit.